Communications Services

Acronym

Term

ANI

Automatic Number Identification

ANSI

American National Standards Institute

ARPU   

Average Revenue per Unit

ASOG   

Access Service Ordering Guidelines

ASR   

Access Service Request

ATIS   

Alliance for Telecommunications Industry Solutions

BOS   

Business Operations Support

BSS   

Business Support Systems

CDMA   

Code Division Multiple Access

CDPD   

Cellular Digital Packet Data

CIC   

Carrier Identification Code

CLASS  

Custom Local Area Signaling Service

CMP   

Content Management Platform

CNAM   

Calling Name

CRM   

Customer Relationship Management

CSP   

Communications Service Provider

CSR   

Customer Service Representative

CTIA   

Cellular Telecommunications Industry Association

DACC

Directory Assistance Call Completion

DNS

Domain Name System

EDGE

Enhanced Data Rates for Global Evolution

EITF

Emerging Issues Task Force

ENUM

Electronic Numbering

8XX

Toll Free

FCC

Federal Communications Commission

FTP

File Transfer Protocol

GM

Global Messaging

GPRS

Global Packet Radio Service

GRC

Global Roaming Consortium

GSM

Global System for Mobile communications

GTT

Global Title Translation

ICC

Intercarrier Communications

ILEC

Incumbent Local Exchange Carrier

IMT

Interimachine Trunk

IP

Internet Protocol

ISUP

Integrated Services Digital Network User Part

ITU

International Telecommunications Union

IXC

Interexchange Carrier

KM

Knowledge Management

LATA

Local Access and Transport Area

LIDB

Line Information Data Base

LRN

Location Routing Number

LSMS

Local Service Management System

LSR

Local Service Requests

MAP

Mobile Application Part

MG

Messagng Gateway

MMS

Multimedia Messaging Service

MSC

Message Service Center

MSO

Multiple Systems Operator

NIIF

Network Interoperability/Interconnection Forum

NOC

Network Operations Center

NP

Number Portability

NPAC

Number Portability Administration Center

NPC

National Payphone Clearinghouse

OBF

Ordering and Billing Forum

OSS

Operations Support System

PBX

Private Branch Exchange

PCS

Personal Communications Service

PIN

Personal Identification Number

PKI

Public Key Infrastructure

PSTN

Public Switched Telephone Network

RAS

Remote Access Server

RBOC

Regional Bell Operating Company

Ross

Roamer On-line Support Service

SCP

Signal Control Point

SES

Settlement and Exchange Service

SIP

Session Initiation Protocol

SMS

Short Messaging Service

SOA

Service Order Administration

SPOI

Signaling Points of Interconnection

SS7

Signaling System 7

SSP

Service Switching Point

STP

Signaling Transfer Point

TCAP

Transaction Capabilities Applications Protocol

TCP/IP

Transfer Control Protocol/Internet Protocol

24 x 7

All Day, Every Day of the Week

UMTS

Universal Mobile Telecommunications System

VoIP

Voice Over Internat Protocol

WNP

Wireless Number Portability