In response to customer feedback, we are pleased
to announce the first-ever VeriSign Registrar Overview & Training Camp
(ROTC), to be held on:
November 7, 2007 at Virginia, U.S.A.
VeriSign ROTC is being offered to all ICANN-accredited
registrars who have met all the VeriSign requirements to become an operational
registrar, free-of-charge. Multiple attendees from registrars are encouraged.
Once your registration has been received and accepted, details will
be sent to you.
The VeriSign ROTC event is intended for ICANN-accredited
registrar staff who are new to the domain name industry or who just
want a refresher course, such as registrar employees with responsibility
for:
- Customer Service
- Operations
- Product Management
- Generally improving the overall business performance of their domain
name registration company
After attending the VeriSign ROTC, attendees
will gain a deeper understanding of the domain name industry and the
registry -- from the high level trends to the day-to-day intricacies.
Additionally they will learn about registry/registrar business processes,
terms, definitions, reports and tools. Plus attendees will enjoy a tour
of the VeriSign operations network center.
Planned Agenda:
VeriSign ROTC, November
7, 2007
Time |
Program |
8:00
AM
|
Breakfast |
8:30
AM
|
Overview
of Naming Services, VeriSign, Industry statistics |
9:30
AM
|
Domain
Name System (DNS) Demystified (Part
1 of 2) |
10:30
AM
|
Break |
10:40
AM
|
Domain
Name System (DNS) Demystified (Part 2 of 2) |
11:40
AM
|
Lunch |
12:30
PM
|
The
Five R's -- Registry,
Registrar, Registrants and the Registry Functions: Registration &
Resolution.
|
1:30
PM
|
CAO/CS:
(Part 1 of 2) Understand reports, tools, portals and RSS |
2:15
PM
|
Tour
of the VeriSign Global Network Operations Center (GNOC).
|
3:00
PM |
CAO/CS:
(2 of 2) The public site and password-protected site.
|
3:45
PM
|
Engineering
Technology Overview & Update: EPP, SDK tools, Name Store,
Core, Ajax-based Manager Tool, etc.
|
6:00
PM |
Dinner
|
For any questions, please email NamingMarketing@verisign.com.
We look forward to seeing you at the VeriSign ROTC!