Tatra Bank

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As a leader in online banking, Tatra banka chose VeriSign Identity Protection (VIP) to enable both multi-factor authentication of users and monitoring for intruders because of VeriSign’s reputation for delivering the most trusted and safe online experience.

While we are still in the early days in our use of VeriSign Identity Protection (VIP), it has already been very beneficial because VIP provides a sophisticated and intelligent risk monitoring tool for our Internet banking clients, without requiring us to hire extra headcount.

Natalia Major,
Head of electronic distribution channels,
Tatra banka

Challenges

• Tatra banka needed a more secure user access method than the grid cards used in the past, but needed to maintain system performance while scaling with its growing customer base, increasing at approximately 50% per year.
• Tatra banka also wanted to monitor client access to immediately catch and defend against fraudulent activities but the new solution had to be implemented without dramatically increasing its IT staff or adversely impacting legitimate clients’ online experiences.

Solution

• VeriSign® SSL Certificates
• VeriSign® Identity Protection (VIP) Fraud Detection Service

Results

• The bank now has a highly sophisticated risk monitoring tool overseeing the security of its Internet banking customers, and has not had to hire any additional headcount to manage it.
• Payment cards with CAP/DPA (Chip Authentication Program /Dynamic Passcode Authentication) application on their chip will provide the bank’s clients with a painless and convenient way to securely access their accounts via two-factor authentication.